NEW PATIENT FORMS
You may want to download and print any of our forms listed below before coming to our office. This will get you out of the waiting room and in to see the doctor a lot quicker! You may either bring them with you on the first visit or if you wish, fax them to us before your appointment.
Please view the forms here: NEW PATIENT FORMS
WHAT TO BRING WITH YOU ON YOUR FIRST VISIT
You will need to bring your insurance card and a photo ID. If you have any previous medical records please bring them. Dr. O'Heron will need a list of all your medications including the dose and the times you take them. Alternatively, you may want to just bring them with you. Make a list of all your concerns so that you may discuss them with Dr. O'Heron.
YOUR REGISTRATION PROCESS
Please plan to arrive at least 15 minutes early to complete your registration. You may want to download our registration forms, complete them and bring them with you. They are also available in our office. You will be asked to sign our HIPAA form, as required by law, so that you are aware of our privacy policies. Because of the importance of accurate information for billing and lab services, please make sure we have your updated insurance and contact information. Your most current address needs to be provided at each visit.
In order to handle the volume of calls we receive each day, we have to use some sort of screening process. We do understand your frustration at “having to explain my problem to two or three people”’ but we want to provide you with the best solution possible.
To expedite your call, we ask you to indicate to the receptionist at the beginning of your call if your needs are:
1) Well child appointment scheduling;
2) Problem or question for the nurse or doctor; or
3) Same day appointment for a medical problem. In this way we can respond to you quickly and efficiently and avoid any added frustration or stress for you.Please use our nurse's phone for help with prescription refills or simple concerns only. Our mission is to provide the best level of medical care which often can't be diagnosed over the phone.You may also contact our nurse by sending an email to email@example.com with general questions.
Be prepared to pay your deductibles, co-pays, co-insurance and any other amounts due at the time of your visit. Please remember that your appointment time is valuable. If you are unable to make your appointment please let us know at least 24 hours ahead of time so that we may schedule someone else that needs care.
If you do not, you will be charged a "No Show" fee. You will be called the day before to confirm your appointment. Lastly, please remember if your provider is running late, she may be handling an emergency or complex patient problem. During your visit, your provider will give you the same dedicated attention.
Prescriptions should be called in during regular office hours. Please allow 48 hours notice for all refills when possible.
By law narcotic prescriptions cannot and will not be filled via telephone. These require a physicians signature and a prescription script.
WE DO NOT REFILL PRESCRIPTIONS ON EVENINGS, WEEKENDS OR HOLIDAYS.
When leaving a prescription refill message, please provide clearly your Name, Date of Birth, Pharmacy Number, Medication Name and Dosage.
IMMUNIZATIONS AND VACCINATIONS
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For more information about Immunizations, please click here.
INFO ABOUT BRACAnalysis
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If you would like additional healthcare information, please visit our Health Links page.